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Author: John Taylor

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Customer Service

What happened to customer service?  It seems that in the busy world we live in where we are constantly bombarded with information and pitches to “buy here” No… “buy here and save 10%” we have lost sight of what good customer service means. Last fall I had a poor customer service experience with a repair shop

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Packaging 101

Protect those Precious Memories

Do your kids play sports?  Mine do and naturally you want to get the photo package complete with magnets and trading cards.    I received a box in the mail the other day but was really unsure of what we had ordered.  When I opened it I found the photos, magnets, and trading cards.   All flat

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Shipping

Consider the shipping weight

Have you ever considered shipping weight? The couriers have. Next time you need to send a package contemplate using a poly bubble mailer or flat poly mailer (for your less fragile items). These offer superior protection yet at the lightest weight possible. Take note these are the very same products all the major couriers use.

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Packaging 101

So You Want to Get Noticed!

If you send out various mailings to promote your business, documents, photos, and product literature try using a rigid paperboard mailer. PAC’s rigid paperboard mailers are called MailJackets. They are recycled paperboard envelopes that are strong, rigid and printable. Why would I use a Mailjacket over a traditional envelope?   Studies show that people will open a rigid document mailer over

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Packaging 101

Your package has arrived…uh oh

Wrong Size,        Wrong Color,               Wrong Style,                       Just don’t like it,                                 Want to return it!                                                 Send it back. How do I package it? If your retailer uses a dual peel n seal PolyJacket from PAC you have the package in your hands already. How does it work – The retailer

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