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Category: Customer Service

What size mailer do I need? Calculate the right PAC package size

At first glance, PAC mailers of varying sizes look like they all could fit the same product. Even physically placing an item on top of each mailer seems to ensure an easy fit. But finding the right size package is more involved than eyeing its size and shape. Did you know there is a mathematicalContinue Reading

PAC Announces New HR & Corporate Facebook Pages

PAC Worldwide is not only a leader and innovator in the development, manufacturing and automation of premium packaging solutions, but a leader in workplace culture. We put our people first, and in turn, we put our social media followers first. It is with this sentiment that we announce the launch of our PAC Worldwide CareersContinue Reading

How to Ease the Stress of Online Holiday Returns [Infographic]

Did you celebrate “National Returns Day” last week by shipping back that awful Christmas sweater your grandma Jo got you? Online sales are steadily on the rise. What’s not to love about shopping in your PJs or on your phone while riding the bus home from work? The convenience and ability to compare prices areContinue Reading

How to Plan Ahead to Maximize Earnings in the Fourth Quarter

Today is the first official day of Fall and the perfect time to begin preparing for the busy holiday season.   [bctt tweet=”Today is the 1st official day of Fall and the perfect time to begin preparing for the busy holiday season.”]   Yes, I know it totally snuck up on us. The weather mayContinue Reading

What you can learn from the Customer Service Extraordinaires

US Bank logo

Don’t miss the boat when it comes to Returns. In light of my recent OmniChannel blog, today I’m discussing the sweeping demand for free and easy return shipping.  This expectation has been spurred on by the customer service greats of Nordstrom, Zappos.com, Amazon and the like.  Everyone has heard of Nordstrom’s exceptional return policy, andContinue Reading

OmniChannel – What You Need to Know Defining the latest revolution in the customer shopping experience.

Keen custom Polyjacket

OmniChannel.  Most of us have heard of it.  Some of us have an idea of what it means.  Few of us fully understand its importance.  So new we’re not even sure how to properly spell it (I got the red squiggly line under my spelling of it). Past: Introduction of Social Media Think back toContinue Reading