Awe, the month of Love. Romeo said, “What’s in a name? That which we call a rose … by any other name would smell as sweet.” If a rose by any other name is still a rose, is a package by any other name still a package? A box is a box is a box? A mailer is a mailer is a mailer?

The Perception of Packaging

Many, for the most part, would say sure. If I put my book, shirt, present, etc., in a package and it gets where it is going … it is all the same. While package differentiation is real, it has been already covered in other forms and on other blogs. So, for the sake of argument, if a mailer is a mailer is a mailer; should we just buy on price? What else is there at this point? One word: SERVICE.

The Importance of Service

Service is more than just about taking an order and slapping a label on a case. It is about product knowledge, it is about listening, it is about understanding customer’s needs, it is about follow-up and being there to help if needed on the other side of that order.

Beyond the Basics

When considering packaging, it’s easy to focus solely on the physical aspects: the material, the size, the durability. However, the service behind the packaging is equally important. Good service ensures that you receive the right product for your needs, that any issues are promptly addressed, and that you have a reliable partner to support you throughout the process. This level of service can make a significant difference in your overall experience and satisfaction.

The Best of Both Worlds

I know what you’re thinking … what if I want both? I am glad you asked. The company that stands ahead of the others in both price and service is PAC Worldwide. So when you are buying on price and you want great service, buy from the company that gives you both.

In the world of packaging, it’s not just about the box or the mailer. It’s about the service that comes with it. By choosing a company like PAC Worldwide, you can ensure that you are getting high-quality packaging at a competitive price, backed by exceptional service. This combination of quality, affordability, and support is what sets PAC Worldwide apart from the rest. So, as you consider your packaging needs, remember that a package by any other name is not just a package—it’s an opportunity to experience outstanding service.