Times, they are a changin’. Remember your local corner pharmacy? Well, with the explosive growth of direct-to-consumer delivery of prescription drugs, the local pharmacy may become a distant memory in the next 5-10 years.
The Rise of Mail-Order Pharmacies
In 2011, the pharmacy industry took in a whopping $273 billion dollars, according to the Pembroke Consulting Group. Of that, mail-order pharmacy grew by 142% in just 2 years! As we become more comfortable ordering our prescriptions online and enjoying the added convenience of doorstep delivery, chances are in the not too distant future, our “local” pharmacist may be going to work several states away, in a building with miles of conveyor belts, instead of standing behind the counter answering our questions on that annoying skin rash.
Technological Advancements in Pharmaceutical Delivery
This jump in volume has forced the packaging industry to respond with state-of-the-art sortation, packing, and labeling equipment to satisfy the demand. With advanced technologies, pharmaceutical companies are now able to streamline their operations, ensuring that medications are delivered safely and efficiently to consumers’ doorsteps. The industry’s adaptation to automated systems and sophisticated logistics represents a significant shift from traditional pharmacy practices, focusing on speed and accuracy.
The Future of Pharmacies and Patient Interaction
As mail-order services become the norm, the role of the pharmacist is also evolving. While the traditional face-to-face consultation is becoming less common, the need for expert advice and personal interaction remains crucial. Pharmacies are exploring new ways to engage with patients remotely, including online consultations and customer service portals that offer personalized health advice.
