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Frequently Asked Questions

What is the minimum quantity for my order?

Am I able to customize products I order from PAC?

Where are your product sizes located?

Where can I find a full list of your mailers?

What features are included in mailers?

What are your edge-to-edge printing capabilities/limitations on specific mailer types?

Are all of your mailers 100% recyclable?

I need many packaging orders fulfilled. How can you help?

What are PAC Contract Services?

Where can I find a list of your customers?

How do I get a job with PAC?

Where are PAC locations?


What is the minimum quantity for my order?
The minimum order for most mailers is 25,000, depending on the size. Other products have variable minimums depending on needs. Contact us for specifics.

Am I able to customize products I order from PAC?
Yes, you may customize bubble, flat poly, kraft paper or paperboard mailers and pouches on our Build A Mailer tool. We also offer design services, or you may submit your own artwork with your order.

Where are your product sizes located?
We offer a variety of mailer stock sizes, although we offer customized sizing, as well. Pouches, temperature-control packaging, security products and more are all customizable. Contact us for your specific needs.

Where can I find a full list of your mailers?
Our mailers page features all available mailers. Our stock sizes page lists all sizes we have on hand, but we are open to building your custom solution.

What features are included in mailers?
From our anti-static release liners that eliminate static build-up during continuous and rapid removal of the release liner, to our dual peel-n-seal function for the end-user to return the item using the same bag, to our water-resistant poly mailers, PAC mailers come with many impressive features. View specific product pages for more information or watch our product feature videos on YouTube. 

What are your edge-to-edge printing capabilities/limitations on specific mailer types?
The Airjacket (poly bubble mailer), and Kraft Airjacket (Kraft paper bubble mailer), has a 3/8″ no print border.
The Polyjacket (flat poly mailer) has a 1/4″ no print border.
Mailjacket (paperboard mailer) print is able to go all the way to the edges.

Are all of your mailers 100% recyclable?
All of our mailers are 100% recyclable except for the Kraft Airjacket (Kraft paper bubble mailer), as it’s made of paper and plastic, this mix makes the mailer non-recyclable. Please read our blog post on how to properly recycle poly mailers. In addition, the Polyjacket-R (flat poly mailer) is made with at least 50% recycled content, and the Mailjacket (paperboard mailer) is made with 100% recycled content, 95% of which is post-consumer. Last, the Metallic Airjacket is not recyclable.

I need many packaging orders fulfilled. How can you help?
From our automated solution, the PACjacket3 machine, to our wicketted bags, and our contract packaging and fulfillment services, we have solutions to take your business to the next level and help you achieve ambitious growth.

What are PAC Contract Services?
PAC’s contract packaging services is the ideal partner for your outsourced package fulfillment. Our industry-leading technology and packaging solutions allow us to offer reliable, high quality package fulfillment on your schedule, to anywhere in the world. Not only do we provide package fulfillment, our highly-trained staff can assist you with P.O.P execution, kitting, gift wrapping, distribution, inventory management and much more. Find out more on our contract services page.

Where can I find a list of your customers?
We have worked with innumerable clients from a range of national and local brands across the e-commerce, distributor, food, medical/pharmaceutical, and courier industries. We have helped impressive companies achieve success with customized solutions for their complex mailing needs. See a list of our clients here.

How do I get a job with PAC?
Please apply to our open positions here. From competitive benefits, to our employee-first company values, we are committed to investing in the people we care about, and we are always hiring.

Where are PAC locations?
In the United States, PAC locations include Redmond, WA; Cincinnati, OH; Bethlehem, PA; and Phoenix, AZ. Globally, we are located in the United States, Mexico City, Mexico and Kuala Lumpur. Live in Asia or Central/South America? Visit our Mexico and Malaysia websites for more localized product offerings.

Need a question answered not on this list? Contact us for more information.

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