PAC will have a booth (#1767) at the Internet Retailer Conference and Expo
June 4th-6th in Chicago, IL http://irce.internetretailer.com/2013/?IRCE2013-03=2013
Come check out our PACjacket Automated Packaging Machine live and in action as well as our latest and greatest in packaging! Hope to see you there!
The team at PAC has recently developed a list of five core values along with brief definitions that provide clarity:
Integrity – We act with honest intentions and consistently adhere to high standards of moral ethical values.
Innovation – We actively pursue creative solutions, fully aware they can happen anywhere
in our company
Teamwork – Respecting and supporting other team members allows us to achieve greatness.
Quality – Our baseline is to deliver excellence.
Accountability – Dedicated to meeting expectations every time, on time.
These values help each of us as employees as well as to help our customers to know
what our core values are.
These will help to guide decision making at all levels. It will also help to let prospective employees know what is important to be sure they are a good match. They can also help our customers to feel great about working with a company that embodies these values. It will help us to provide the service and products that customers want and need.
We are proud of these values and everything that they communicate.
Most consumers in this day and age have realized that they can find that “much needed” item online for a better bargain that at a brick and mortar retail center. After all, the respective distribution center’s “DCs”overhead, rent, and labor rates are less per purchased item versus their storefront counterparts.
The DCs can also maintain inventory levels more accurately when shipping from one central location that services a large portion of the United States. Whereas, each store front attracts only local patrons and typically end up increasing inventory by holding on to slow selling items.
In attempts to help merge these selling channels, many e-retailers now offer the option to buy online and pick up the item at their neighborhood stores. I have utilized this feature a number of times myself to avoid hefty shipping charges and still get the lower online price.
As a way to help maximize efficient inventory practices, many national brand companies have begun to offer direct ship from stores to residential addresses. This gives the buyer the chance to touch and feel the item prior to offering up their method of payment. This eliminates any apprehension on the consumer end, knowing they themselves or the gift recipient will be getting exactly what they have ordered. In many cases, you can negotiate to the online price even at the store by displaying their advertised web pricing.
To even further integrate these channels, a number of large corporations have eliminated their centralized distribution centers by filling online orders from retail stores currently carrying the purchased item based on closest proximity to the ship to destination. This cuts down on the their overall shipping costs by limiting the travel distance.
This goes on to prove that E-commerce and Brick and Mortar retailers have found a balance to co-exist for years to come.
“A study conducted by a coalition of consumer and food safety groups found detectable levels of BPA in 46 of 50 grocery store cans tested. The results suggest BPA routinely leaches from can linings into food.
BPA has been associated with a variety of health problems in laboratory animals, including cancers, early puberty, and developmental problems.
The highest BPA level detected was 1,140 parts per billion, found in a can of Del Monte French Style Green Beans obtained from the pantry of a study participant in Wisconsin.” http://www.webmd.com/food-recipes/news/20100518/canned-food-may-expose-people-to-bpa
A new popular trend replacing cans are pouches. These pouches are not only free of BPA, but are convenient for on the go eating and don’t require a can opener!
These pouches are popping up all over supermarkets everywhere. From baby food to ketchup to tuna fish, pouches are the new and improved way to package food.
Pouches may reduce packaging costs, increase shelf life, and they appeal to a new demographic.
You may also INCREASE PROFIT by switching to flexible pouches
“In 2008, when the founder of Nest Collective, Neil Grimmer, saw the pouch design being used in Japan and adapted it for the U.S. baby food market by launching the company’s Plum Organics baby food line, Nest Collective’s sales ballooned by more than 3,000% between 2007 and 2010, making it among the fastest-growing private companies in America. A conservative estimate puts its 2012 sales at $53 million.” http://www.techandinnovationdaily.com/2013/03/15/food-pouches/
Technology is not just about high-end electronics or the newest car show trend; it touches every part of our life … including the packaging we see and use. Paper or plastic is not just a question that we get asked in the grocery line any more.
Packaging manufacturers are working every day to minimize the material they use in packaging. This of course reduces costs, but also reduces the use of natural resources. The box, mailer, mailing tube, bag, etc… has been transformed over the past decade, and the work is on-going. Manufacturing processes have been refined to capture more scrap and reuse it; to run thinner – yet stronger webs, reducing basis weights without sacrificing functionality.
This trend is sweeping from the retail behemoth Wal-Mart to small start-up companies. They are recognizing the need to reduce the volume of stuff we throw away. However, this recognition is not easily translated into an actionable plan. There are not quick fixes when it comes to sustainable packaging. Even that term “sustainable” is constantly being redefined and misused. Some of the “earth-friendly” marketing that we commonly hear used is: compostable, bio-degradable, recyclable, sustainable, post-consumer, manufacture reuse, pre-consumer, renewable, zero emissions production … and the list goes on and on.
So where does that leave us when we are faced with a packaging choice. Talk with the experts. There is a myriad of packaging choices for different applications and PAC Worldwide has the expertise as well as the passion for innovative designs that addresses the multi-faceted package equation. PAC’s Design, Engineering and Sales teams address the three keys to the packaging equation: Cost – Function – Waste.
We think globally and act locally. At PAC, we recognize that doing good for the planet is doing good for ourselves.
What happened to customer service? It seems that in the busy world we live in where we are constantly bombarded with information and pitches to “buy here” No… “buy here and save 10%” we have lost sight of what good customer service means.
Last fall I had a poor customer service experience with a repair shop for my lawn mower. The weather is getting warmer and my grass is starting to green up and since I did not get adequate service last fall, my mower needed a spring service. After calling a few shops I ended up driving more than an hour out of my way to get the work done.
This retailer was courteous, pleasant to deal with, and even advised that the work I was told I needed was not really necessary, thus saving me money. This retailer has won a new customer as a result. I may have spent a bit more money and time but in the end I did not have to deal with the hassle of a rude and untrustworthy dealer.
What does this have to do with packaging and PAC? – nothing and everything. PAC does not repair lawn mowers but they do provide outstanding customer service. PAC customer service is second to none in the packaging industry. They are staffed by a group of people that have several years of service and extensive knowledge of the products and more importantly the capabilities to get the job done and done right. More often than not you are met with a live voice not a recording. In the rare occasion they do not have a swift answer they are quick to understand the question and seek out a solution. Customers repeatedly give them high marks and comment on how refreshing it is to deal with people that genuinely care about their business.
So in this fast paced business climate we all work and live in, true Customer Service stands out and is rewarded. You may drive 5 minutes out of your way on your way to work because you know you will get a smile with that cup of coffee. You may wait in line a few extra spots because a certain cashier will ask you how your kids are doing. In the end we all want to be treated with respect and courteously. You get this each and every time you contact PAC customer service.
Trying to figure out what size and style mailer your product will fit and ship best in?
PAC’s new handy calculator makes it easy to do just that!
Just select the type of product you are shipping (Fragile, Soft Good, or Do Not Bend) then enter in the dimensions of the product you want to ship.
The calculator will match you up with your perfect mailer options!
Check it out here: PAC CALCULATOR
If you’ve ever wanted to see what your company branding might look like on a mailer, or just wanted to change up your current look, The Build-a-Mailer is a fun tool to do exactly that!
Add as many images/logos as you want. Design the front and back of multiple mailers or just one! You can choose from our poly bubble mailer, kraft bubble mailer, flat poly mailer, or rigid paperboard mailer.
If you really like your design just click “Send Mailer” and a sales rep will contact you to make this mailer a reality.
Check it out here: BUILD-A-MAILER
Items arrive at homes and businesses daily and most of the packaging and shipping materials they come in can be recycled.
Over the years PAC Worldwide has transitioned many couriers, fulfillment houses and e-retailers into mailers and away from boxes. Boxes are recyclable, but did you know almost all of PAC’s mailers are 100% recyclable as well?
PAC makes poly bubble mailers, kraft paper bubble mailers, flat poly unpadded mailers and rigid paperboard mailers. All are 100% recyclable except for the kraft paper bubble mailer.
I have had customers think that by shipping in a paper bubble mailer they are doing the “Green Thing”. Actually this is a ‘comingled product’ since the bubble is laminated to paper… which is a big No Go in the recycling world.
So instead of walking to the trash can with your all plastic mailer, put it in with your plastic shopping and bread bags and bring it to your supermarket’s recycling bins. From there it will travel off to get shredded and made into a new plastic product. It’s an easy step to reduce trash and since we all grocery shop, it’s convenient.
One of the national retailers who uses PAC for their poly bubble mailers has this printed on the back of EVERY MAILER that they ship:
“In an effort to help save the environment, we are using fewer cardboard boxes and have packed your order with pride in a recyclable bag. ”
Twitter…another way to get info about pac.com and our product and services out to the people? You bet it is. So come follow us and be the first to hear about new products and services and also to have a little fun.
See Bubbleman, has been traveling the world as of late providing packaging solutions to all and has come up with a new game. Where in the world is Bubbleman? Occasionally PAC WW will play along with his antics and tweet a picture of him with the caption “where in the world is bubbleman?” Be the first one to identify his location and receive your own, limited edition Bubbleman bobble head. Good luck!